Privacy Policy

JDog is committed to protecting the security of our web browsers. We operate several Websites. It is our policy to respect your privacy in regard to any information we may collect while operating our Websites. Please take a moment to read our Privacy Policy carefully so you can understand our practices related to gathering information on our Websites.

Disclosure of Information

Please be advised, when using forms on our Websites, when necessary you will be asked to enter your name, e-mail address, phone number, physical address and other personal information needed to initiate a sales or service request. Nevertheless, you may always visit our Websites anonymously as this information is only required of those browsers who desire communication. JDog may share your information with any third parties when it’s essential to conform to the law, to collaborate with approved veteran-owned entities, and to enforce and protect the rights, property and safety of our visitors, customers and the public.

What Other Information is collected?

We collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the web browser software version, referring site, and the date and time of each visitor request. We collect this non-personally identifying information to better understand how visitors use our Websites. From time to time, we may release non-personally-identifying information in the aggregate, e.g., to inform our franchise partners of overall trend lines that may inform their business plan.

Do we use cookies?

Yes. Cookies are small, micro files a website or its service provider transfers to your computer’s hard drive via your Web browser (if you have enabled this feature). This supports the websites or service providers systems to recognize your browser and capture certain information. We use cookies to recognize and save your preferences for future visits to our Websites. Most browsers can reject all cookies. If your browser is not set up to accept cookies, you may not be able to access all portions of JDog Websites.

Types of Data collected

Among the types of Personal Data that our Websites collect, by itself or through third parties, there are: Cookie, Usage Data and Email.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.

The Personal Data may be freely provided by the User, or collected automatically when using our Websites.

Any use of Cookies – or of other tracking tools – by our Websites or by the owners of third party services used by our Websites, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.

Failure to provide certain Personal Data may make it impossible for our Websites to provide its services.

The User assumes responsibility for the Personal Data of third parties published or shared through our Websites and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Google Analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of our Websites, to prepare reports on its activities and share them with other Google services.

Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Personal Data collected: Cookie and Usage Data.

Place of processing: USA – Google Analytics Privacy Policy – Opt Out

Google Analytics Demographics and Interest Reporting

We use Google Analytics to better understand the kind of people who come to our site and improve our offerings. Google Analytics Demographics and Interest Reporting allows us to compile aggregate statistics about the number of visitors this site receives, page popularity, browsers being used, and demographic information based on the Google content display network. No personally identifying data is included in this type of reporting.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings provided by Google.

All of our activity falls within the bounds of the Google Analytics Terms of Service.

Managing email addresses and sending messages

These services make it possible to manage a database of email contacts to communicate with the User via email. The services are used to collect data concerning the date and time when the mail is viewed by the User, as well as when the User interacts with incoming mail, such as by clicking on links included in the email.

Constant Contact

Constant Contact is a customer relationship management, marketing automation, and email messaging platform.

Personal Data collected:

• Name
• Email
• Street Address
• City
• State
• Zip Code
• Phone Number

Place of processing: USA – Constant Contact Privacy Policy

Alive5

OPT IN CONSENT: By submitting your phone number to us, you are authorizing JDog Junk Removal & Hauling to send you text messages and notifications. Message/data rates apply. Reply STOP to unsubscribe to a message sent from us.

OUR PRIVACY POLICY: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

By providing a telephone number and submitting the form you are consenting to be contacted by SMS text message from JDog Junk Removal & Hauling. Message frequency may vary. Message & data rates may apply. Reply STOP to opt-out of further messaging. Reply HELP for more information.

Place of processing: USA – Alive5 Privacy Policy

Scheduling platforms

JDog franchises may use one of the following customer appointment scheduling platforms.

Personal Data collected:

• Name
• Email
• Street Address
• City
• State
• Zip Code
• Phone Number
• Details of Service Request
• Transaction Details

Vonigo

Place of processing: Canada – Vonigo Privacy Policy

Workiz

Place of processing: USA. Workiz Privacy Policy

Housecall Pro

Place of processing: USA. Housecall Pro Privacy Policy

Dumpster Rental Systems

Place of processing: USA. Dumpster Rental Systems Privacy Policy

Docket

Place of processing: USA. Docket Privacy Policy

TextLine

Place of processing: USA. TextLine Privacy Policy 

Additional information about Data collection and processing

Legal action

The User’s Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of our Websites or the related services.

The User is aware of the fact that the Data Controller may be required to reveal personal data upon request of public authorities.

Additional information about User’s Personal Data

In addition to the information contained in this privacy policy, our Websites may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

System Logs and Maintenance

For operation, security and maintenance purposes, our Websites and any third party services may collect files that record interaction with our Websites (System Logs) or use for this purpose other Personal Data (such as IP Address).

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the close of this document.

The rights of Users

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out below.

Our Websites do not support “Do Not Track” requests.

To determine whether any of the third party services we use honor the “Do Not Track” requests, please read their privacy policies.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using our Websites and can request that the Data Controller erase the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

Definitions

Personal Data (or Data)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

Information collected automatically from our Websites (or third party services employed in our Websites), which can include: the IP addresses or domain names of the computers utilized by the Users who use our Websites, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.

User

The individual using our Websites, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refer.

Data Subject

The legal or natural person to whom the Personal Data refers to.

Data Processor (or Data Supervisor)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

Data Controller (or Owner)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of our Websites. The Data Controller, unless otherwise specified, is the Owner of our Websites.

Our Websites

The hardware or software tools by which the Personal Data of the User is collected.

Cookie

Small piece of data stored in the User’s device.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to our Websites.

Contact, Questions, Comments, Complaints

If you have any questions, comments or complaints regarding anything related to this online Legal, Privacy Policy, please contact Jdog at info@jdog.com or call 844-GET-JDOG. We will respond to questions and concerns, or put you in contact with someone to help resolve any disputes related to this Online Privacy Policy.

Privacy Policy Last Modified

February 7, 2024